Privacy Policy

SAFE AI-AFRICA (“we” and “us” in this policy) is an artificial intelligence product studio and consultancy based in Kampala, Uganda. We are the data controller for any personal data collected through this website, safeaiafrica.com.

You can reach us at info@safeaiafrica.com or +256 775 323 200 for any question about this policy or about how we handle your data.

This policy covers this website only. Our product platforms live on their own subdomains (SAFESeq, SAFEKemia, SAFElytics, SafeFood Manager, Invoice Master Pro and SAFEUZAZI AI), and each of them publishes its own privacy terms for the data handled inside the product.

We only collect what we need to answer you and keep the site running:

• What you give us. When you fill in the contact form, we get your first and last name, your email address, your phone number if you add one, and whatever you write in the message. If you join a waitlist or the newsletter, we get your email address.
• Technical information. Like most websites, our hosting keeps standard server logs whenever a page is requested. Those logs contain your IP address, your browser and device type, the page you came from, the page you asked for and the time you asked for it.
• Our conversations. If you write, call or message us on WhatsApp, we keep that correspondence so we can pick up where we left off.

We do not knowingly collect sensitive personal data such as health information through this website, and please do not send anything like that through the contact form.

• To reply to you, quote for work and deliver the services you ask for.
• To send you things you actually asked for, such as a waitlist announcement.
• To run the site, keep it secure, fix faults and stop abuse.
• To meet our legal, accounting and regulatory obligations.

We do not sell your personal data, and we never hand it to anyone else for their own marketing.

We handle personal data under Uganda’s Data Protection and Privacy Act, 2019, and under the UK and EU General Data Protection Regulation where those apply to visitors from those regions. Our lawful bases are:

• Consent. When you fill in a form or sign up for updates. You can withdraw it whenever you like.
• Contract. When we need the data to deliver work you have hired us for.
• Legitimate interests. Keeping the website secure and online, and answering business inquiries.
• Legal obligation. Where the law requires us to keep records.

A cookie is a small file a website saves in your browser. Local storage does much the same job. This section is our cookie policy, and it sits alongside the rest of this privacy policy.

We do not use advertising cookies, we do not track you across other websites, and there are no ad networks on this site. Apart from the strictly necessary cookies listed below, nothing is saved to your device and nothing is loaded from another company until you agree to it. A banner asks you on your first visit. You can accept everything, turn down everything that is not essential, or pick category by category, and you can change your mind later.

The three categories

• Strictly necessaryAlways on

  These keep the site secure and available, and they remember the cookie choice you make here so we do not ask you again on every page. They do not follow you around other websites, and the site cannot run without them.

• Embedded content

  Our office map comes from Google and our product videos from YouTube. Once that content loads, those companies can set their own cookies, so we hold it back until you say yes. If you would rather not, the rest of the page works exactly as normal. The moving 3D scene on the home page comes from Spline and loads automatically, since it does not track you across other websites, it just keeps a local copy of the artwork in your browser so it loads faster next time.

• Analytics

  Counts of how many people visit each page, so we know what to improve. We do not run any analytics tool on this website at the moment. If we add one, it will only load for visitors who have allowed this category.

Cookies set on this site

Cookie names belonging to other companies are set by them and can change without warning. We check this table whenever we add or remove an embedded service.

Changing your choice

Your choice is saved in one of our own cookies, called saa_cookie_consent It lasts 180 days, and then we ask you again. All it records is which categories you allowed and when. It says nothing about who you are.

You can reopen the panel and change or withdraw your consent whenever you want, either with the button below or through the Cookie settings link at the bottom of every page:

Manage cookie preferences

You can also block or delete cookies in your browser settings. Blocking the strictly necessary ones may break parts of the site, and clearing your cookies wipes the record of your choice, so the banner will come back.

A few parts of the site come from other companies, and they will see your IP address and basic request details once their content loads. Maps, videos and the 3D scene stay switched off until you allow the embedded content category described in section 5:

• Google Fonts, which delivers the typefaces you are reading.
• Google Maps, for the office map on our contact page.
• YouTube on its no-cookie domain, for our product videos.
• Spline, for the 3D scene on the home page.
• WhatsApp (Meta), if you choose to start a chat with us.
• Our hosting and infrastructure providers, who serve the site and keep the server logs.

Each of these companies handles that data under its own privacy policy.

We only share personal data when:

• a supplier handles it for us under contract, such as our hosting or email provider;
• you have asked us to, or agreed to it;
• the law, a regulator or a valid legal request obliges us to;
• we need it to bring or defend a legal claim.

We keep inquiries and correspondence for up to 24 months after we last spoke, unless we are still working together or the law says we must keep them longer. Newsletter and waitlist sign-ups stay until you unsubscribe. Server logs are kept for a short operational window, normally no more than 12 months.

The site runs over HTTPS. Inside our systems, people get access only to what their job needs, data is encrypted while it travels, and we collect as little of it as we can. No system is perfectly secure, but we take sensible technical and organisational steps to protect personal data and to spot problems quickly. If a breach ever affects your rights, we will tell you and the relevant authority, as the law requires.

We prefer African-hosted infrastructure, because data sovereignty is a design principle for our platforms rather than an afterthought. Some of the providers listed above operate outside Uganda, so your data may be handled in other countries. Where that happens, we rely on proper safeguards such as the provider’s standard contractual clauses.

Depending on where you live, you have the right to:

• see the personal data we hold about you;
• have anything inaccurate corrected;
• ask us to delete it;
• object to how we are using it, or ask us to pause;
• withdraw your consent at any time;
• get a copy of your data in a format you can take elsewhere;
• complain to the Personal Data Protection Office of Uganda, or to your own data protection authority.

To use any of these rights, just email info@safeaiafrica.com. We answer these requests within 30 days, and usually a lot sooner.

This website is written for a professional audience and is not aimed at children, and we do not knowingly collect personal data from them here. Where learners use our education products, the agreement with their school or institution governs how that data is handled. If you think a child has sent us personal data, tell us and we will delete it.

When we build or run a system for a client, the client stays in control of the data inside it and we act as their processor. A written agreement covers scope, security, how long data is kept, who else may touch it and what happens to it when the work ends. Clients own their data. We do not use it to train models for anyone else unless they have given us permission in writing.

This is version 1.0 of our privacy policy, in effect from 12 August 2026. It is the full and current statement of how we handle personal data on this website, and it replaces anything we published before.

We will update it as our services or the law change. The version number and date at the top of this page always tell you which text is current, and we will summarise any significant change here. If a change affects how we use data you have already given us, we will contact you about it rather than leave you to spot it.

Any question, request or complaint about privacy can go to info@safeaiafrica.com, by phone on +256 775 323 200, or through our contact page. If you prefer to write, our postal address is SAFE AI-AFRICA, Kampala, Uganda.

See also our Terms of Service.