Contact SAFE AI-AFRICA
Book a demo, scope a project or ask a question. Our team in Kampala works with clients across Africa and internationally.
We reply to every message within 24 hours, Monday to Sunday.
Get in Touch
Use any of these channels, or send us a message with the form. Our support and partnership teams are ready to help.
Phone & WhatsApp
Email Address
Office Hours
- Monday to Friday: 8am to 6pm (EAT)
- Saturday: 9am to 2pm (EAT)
- Sunday: closed for visits
Messages are answered every day of the week, Sundays and public holidays included.
Send us a message
Tell us what you are trying to build or fix.
We reply to every message within 24 hours, Monday to Sunday.
Our office in Kampala
We are based in Kampala, Uganda, and we meet clients by appointment. Message us before you visit so we can confirm a time.
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How quickly will you respond to my inquiry?
We reply to every message within 24 hours, Monday to Sunday. If something is urgent, WhatsApp or call us on +256 775 323 200 and you will usually hear back the same working day.
How does a typical engagement start?
It starts with a free discovery call. We work in four stages: research, design, build and deliver. The first conversation is a short one about your problem, the data you have and what you are working with. After that you get a written proposal covering scope, timeline and cost, and nothing gets built until you are happy with it.
What does a project cost?
It depends on what you need. A training session or an advisory engagement sits at one end of the range, a full production platform at the other. We quote per project after a scoping call, and we break the proposal into phases so you can start small and grow. Several of our platforms are also available off the shelf, which is usually faster and cheaper than commissioning something new.
Where are you located, and do you work with clients outside Uganda?
Our head office is in Kampala, Uganda, and we work with clients across Africa and further afield. Most of the work happens remotely. Where a project needs us in the room, we travel within Uganda and the wider region.
Keep exploring
Related pages you may find useful.
- FAQAnswers on pricing, timelines, data ownership and support.Visit page
- Products & ServicesTen AI platforms plus training, advocacy and bespoke development.Visit page
- Case StudiesHow our platforms are built, deployed and used in the field.Visit page
- About UsOur mission, vision and the values behind every system we ship.Visit page